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SERVER: How To Check the Status of the IPICS License Manager

QUESTION:

How do I check the STATUS of the IPICS License Manager?
How do I START License Manager or RESTART License Manager?

ANSWER:

Check out:

Performing License Manager Procedures

http://www.cisco.com/en/US/docs/interoperability_systems/c_ipics/211/troubleshooting/guide/tglnx.html#wp1073719

The license manager is the network process that manages the Cisco IPICS licenses.

The license manager checks for new licenses every 24 hours. For a new license file to take effect immediately, you must restart the license manager.

Checking the Status of the License Manager

To check the status of the license manager from the Cisco IPICS Administration Console, navigate to the Serviceability > Diagnostics window and view the Diagnostic Summary area. Navigate to the Cisco IPICS Tomcat Web Server Status area in this pane to view the license manager status.

Tip: Any field that includes the words lmgrd contains information about the license manager.
    
To manually check the status of the license manager, perform the following procedure:

Procedure

Step 1    Log in to the Cisco IPICS server by using the root user ID.

Step 2    To check the status of the license manager, enter the following command:

[root]# service ipics_lm status

If the license manager is running, the server displays a message that is similar to the following example:

ipics_lm is running (PID 20859).

If the license manager is not running, the server displays a message that is similar to the following example:

ipics_lm is not running.

Step 3    If the license manager is not running, you can manually start the license manager by following the procedure in the Manually Starting the License Manager section below.

Restarting the License Manager

If you add files, or change the system date, you must restart the license manager for the license and date changes to take effect.

To restart the license manager from the Administration Console, navigate to the Administration > License Management window and click the Apply button.

To restart the license manager by using CLI commands, perform the following procedure:

Procedure

Step 1    Log in to the Cisco IPICS server by using the root user ID.

Step 2    To restart the license manager, enter the following command:

[root]# service ipics_lm restart

Cisco IPICS displays the message [OK] when the license manager successfully stops and displays the message [OK] again when the license manager successfully restarts.

Step 3    If you receive an error message that indicates that the license manager or lmgrd process could not start, contact your Cisco technical support representative for further assistance.

Manually Starting the License Manager

If the license manager has stopped, you should be able to restart it from the Administration Console by navigating to the Administration > License Management window and clicking the Apply button.

You can also manually start the license manager from a terminal console session by performing the following procedure:

Procedure

Step 1    Log in to the Cisco IPICS server by using the root user ID.

Step 2    To start the license manager, enter the following command:

[root]# service ipics_lm start

If the license manager starts successfully, Cisco IPICS displays the message [OK].

Step 3    If the license manager does not start, check the status by performing the actions that are documented in the Checking the Status of the License Manager section.

Step 4    If you cannot start the license manager, contact your Cisco technical support representative for further assistance.

Composed 01-02-2008

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