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The CSTacacs and CSRadius services in the CiscoSecure ACS for Microsoft Windows do not start with Microsoft Windows 2003 and the "Timeout (30000 milliseconds) waiting for the CSRadius server to connect" error message appears

Core issue

This issue occurs due to the presence of Cisco bug ID CSCsb81671.

The CSTacacs and CSRadius services can fail to start when CiscoSecure ACS for Microsoft Windows versions 3.3.1, 3.3.2, or 3.3.3 run on a Windows 2003 server.

Resolution

For a  temporary workaround:

Choose Control Panel > Administrative Tools > Services in order to manually start the CSTacacs and CSRadius services.

In order to permanently resolve this issue, upgrade to ACS software version 3.3.4 or later.

Refer to Cisco Downloads in order to download the latest software.

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