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The user is getting "An error has occured in the script on this page" when the NAC agent tries to start.

Issue:-


The user gets Internet explorer script error when the NAC agent tries to start. Following message pops up:-


20110217-211757_image-83.png


Resolution :-


1. Uninstall the Cisco Nac Agent from the system.
2. Manually wipe out directory "C:\Program Files\Cisco\Cisco NAC Agent" in case the uninstall left anything behind.
3. Download regrserv32a.exe from http://support.microsoft.com/kb/267279
4. Run regserva.exe - this will extract regserv32.exe on disk
5. Open a command prompt and cd to the directory where regserv32.exe was extracted
6. Run regsvr32.exe msxml3.dll (it will pop up a dialog saying the registration was successful.
7. Install the NAC Agent
8. See if the agent pops without errors.
Version history
Revision #:
1 of 1
Last update:
‎04-11-2011 10:09 PM
Updated by:
 
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