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User gets the error "CiscoSecure ACS Install: Crypto Error" Message "Error at V:\ismg_israel_acs\Acs\Crypto\init.c line 93, crypto_InitializeCryptoAPI failed" during the installation of Cisco Secure Access Control Server (ACS) 4.0
Users receive the CiscoSecure ACS Install: Crypto Error error message when trying to install version 4.0 on the Cisco Secure ACS server.
A few of the possible reasons behind this problem are:
Note: This error message usually appears because of hidden files stored on the server from a previous version.
Complete these steps in order to resolve this issue:
In order to completely uninstall an older version, use the Clean.exe ACS utility. You can find this utility in the ACS CD under the Utility folder.
Note: Make sure no hidden files are stored on the server. These files are located under C/program files/CiscosecureACS/config. Change the attributes of these files to delete them.