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VPN Connection terminated locally by the client. Reason 413: User Authentication failed error message

Introduction:-

Unable to connect more than three VPN client users to PIX/ASA and the "Secure VPN Connection terminated locally by the client.  Reason 413: User Authentication failed" error message appears

Resolution:-

In this issue, only three VPN clients can connect to ASA/PIX and connection for fourth client fails with the Secure VPN Connection terminated locally by the client.  Reason 413: User Authentication failed error message. In most cases, this issue is related to simultaneous login under group policy. The ASA uses Cisco adaptive  Security Device Manager (ASDM) for configuration. Simultaneous Logins


If the Inherit check box is not selected on ASDM, this parameter specifies the maximum number of simultaneous logins allowed for this user. The default value is 3. The minimum value is 0, which disables login and prevents user access. In order to resolve this issue, increase the value for simultaneous logins.


Choose ASDM and then Configuration > VPN > Group policy. Choose Group > Edit > General and remove the inherit checkbox for Simultaneous Logins. Choose the appropriate value.


If you try more than three client connections again, it should work now..

Comments
New Member

HI,

HOW to remove the same from cli,

 

Regards,

SUDHAKAR

New Member

In my case, I had two users that got this error. We just changed their passwords and they worked fine.

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