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VSM Upgrade from 6.3.2 to 7.0 (and beyond)



This document describes the process of upgrade of VSM 6.3.2 to 7.0.

What is VSM?
Cisco Video Surveillance Manager (VSM) enables a platform for a comprehensive system which is used for video surveillance. This system empowers the network and security teams to work together effectively. It combines both video and network techniques for optimal use of resources.

Features of Cisco Video Surveillance Manager:

  • It provides a platform where user can perform configuration, management, display, and control of video from a wide variety of both Cisco and third-party surveillance endpoints with the help of simple GUI.
  • Uses IP technology to provide outstanding scalability in terms of sites, cameras, viewers, and storage delivers low-latency, high-quality, event-tagged video
  • Supports a broad range of network topologies and platforms ranging from virtual to non-virtual, centralized to decentralized, and everything in between
  • Enables simple, effective management through comprehensive templating capability.



Is there a "simple" procedure to install VSM 7 (and beyond) on a CIVS-MSP-2RU server that came with VSM 6 preinstalled.

User have found the tar file to reformat the server to 6.3.2, and a guide to reformat it to 7.0 (with a warning that this should be used on servers preinstalled with 7, which is not the case), but I can't find a simple guide to just do a clean install and a clean upgrade (not migration, as the customer doesn't need the previous data).

User already have:

Server came with preinstalled with 6.2.0 (YaST ).  And it has SuSE 10 SP1.User hopes that this server is upgradable, since on the download page he/she can only see information about servers that came preinstalled with 6.3, not way back to 6.2.



Cisco Multiservice Platform for Video Surveillance; 2-RU: CIVS-MSP-2RU



Step 1:

Re-image CPS-MSP-1RU-K9 with VSM 6.3.2 recovery DVD
If you are already at 6x so ignore step one.

Step 2:

After operating system installation use YaST GUI to setup the network - server IP address, netmastk and default gateway - and set the date and time.

Step 3:

Download VSM 7.2.0 for SLES10 SP1 to desktop

Step 4:

Upload VSM 7.2.0 for SLES10 SP1 to VSM server

Step 5: Create directory for VSM 7.2.0 RPM files, and extract the contents of the VSM 7.2.0 .zip file to this directory.  Change to that directory.

Step 6:

Uninstall VSM 6 software
# rpm -qa | grep Cisco | xargs rpm -e

Step 7:

Uninstall Java JRE 1.6
# rpm -e jre

Step 8:

Install Java JRE 1.7
# rpm -ivh jre-7u17-linux-i586.rpm

Ignore following errors from JRE installation
Unpacking JAR files...


Error: Could not open input file: /usr/java/jre1.7.0_17/lib/rt.pack

Error: Could not open input file: /usr/java/jre1.7.0_17/lib/jsse.pack

Error: Could not open input file: /usr/java/jre1.7.0_17/lib/charsets.pack

Error: Could not open input file: /usr/java/jre1.7.0_17/lib/ext/localedata.pack

Error: Could not open input file: /usr/java/jre1.7.0_17/lib/plugin.pack

Error: Could not open input file: /usr/java/jre1.7.0_17/lib/javaws.pack

Error: Could not open input file: /usr/java/jre1.7.0_17/lib/deploy.pack

Step 9:

Install VSM 7.2 software
# rpm -ivh Cisco*.rpm
The creation of the Media Server and Operations Manager databases may take several minutes each.

Step 10:

Start the VSM software
# /etc/init.d/cisco start

Step 11:

Log in to the server's Management Console with the default 'secur4u' password.

Step 12:

You must then change the password for the localadmin user.

Step 13:

Complete the initial setup.

  • If the server will run VSOM, select "Operations Manager".
  • Set the NTP server and time zone.  An NTP server is requried for servers running VSOM.
  • Set the server host name and domain name.  Disable any unused network interfaces.

Step 14:

At the end of the initial setup, the server will be rebooted.

Step 15:

After the server reboots VSM will start.  VSOM will go through an initialization which may take 10-20 minutes to complete.  Reload the VSOM login page until the Domain field displays "localhost".

You can check that VSOM is still initializing from the catalina.log.  Run the command:
# tail -f /usr/BWhttpd/tomcat/logs/catalina.log

Then reload the VSOM login page and you will see messages indicating "VSOM is still initializing" like the example below:
xxx xx, xxxx 8:20:33 PM org.apache.cxf.phase.PhaseInterceptorChain doIntercept
INFO: Interceptor has thrown exception, unwinding now
org.apache.cxf.interceptor.Fault: Operation failed: VSOM is still initializing. Try again after some time

Step 16:

Log in to VSOM as 'admin' with the password 'admin'.  The password must be changed.

Step 17:

To complete the Media Server configuration select the VSM server from System Settings > Servers, then click the Advanced button for Media Server to display the Media Server settings.  Make sure the appropriate recording partitions are selected, and at least one partition is selected for Clipping to enable video clip generation.


Related Info:

VSM Upgrade

Cisco Video Surveillance Media Server data sheet


Source Discussion:

 VSM Upgrade from 6.3.2 to 7.0 (and beyond)