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I got one problem in ACS report. I create the one favourites report. Then i insert

24415 User authentication against Active Directory failed since user account is locked out in Failure reason. then I click on edit favourites. After than i check again in this favourites again and failure reasone is gone. If i use 24415 only on failure reason, it is ok. But report cannot filter.

Everyone's tags (3)
New Member

Hello, This is a typical



This is a typical browser issue. I think you using Chrome and ACS 5 is not friendly with it.

If you not using any of the below browser that might be your issue.


Supported Web Client and Browsers

You can access the ACS 5.5 administrative user interface using the following web clients and browsers:

  • MAC Platform

Mozilla Firefox version 3.x

Mozilla Firefox version 10.x

  • Windows 7 32-bit
  • Windows 7 64-bit
  • Windows XP Professional (Service Pack 2 and 3)

Internet Explorer version 7.x

Internet Explorer version 8.x

Internet Explorer version 9.x

Internet Explorer version 10.x

Internet Explorer version 11.x

Mozilla Firefox version 3.x

Mozilla Firefox version 8.x

Mozilla Firefox version 9.x

Mozilla Firefox version 10.x

Mozilla Firefox version 17.x

Mozilla Firefox version 21.x

Mozilla Firefox version 22.x

Mozilla Firefox version 24.1.1 ESR

Mozilla Firefox version 25.x

Mozilla Firefox version 26.x

The above mentioned browsers are supported only with one of the following cipher suits:





I know this in fact because I was a lead for the AAA team in Cisco and this was a very common situation.





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