10-25-2002 04:10 PM - edited 02-20-2020 10:20 PM
I loaded CD One Fourth Edition, version 2.0, on a Windows 2000 box. When I checked the application, I was able to see Resource Manager Essentials and its menus -- Home, Administration, Tasks, Tools. I need these features. Then I loaded other tools such as Campus Manager. Now I can no longer get to Resource Manager Essentials menus. Instead, on the left panel, are menus for everything I don't need, and none for Resource Manager. I uninstalled everything and reinstalled -- twice! I reinstalled only CD ONE. I cannot get back to Resource Manager Essentials! Is there some file I should remove so the Apache Web Server will present a different window? When I uninstalled, I removed the entire directory C:\Program Files\CSCOpx, and then installed again, but that did not help. Now the software is useless for me! I want only Resource Manager Essentials, to backup routers and switches and run change reports. Online help doesn't help because it is for .. Campus Manager, not Resource Manager Essentials.
10-25-2002 04:16 PM
What applications did you installed and in which sequence?. Meaning did you installed in the following order?
1) CD-One 4th Edition
2) RME 3.3
3) Campus Manager 3.1 etc?
11-01-2002 05:11 PM
I installed CD-ONE, then Campus Manager, then Device Fault Manager. I may or many not have loaded Content Flow. I don't know what RME is. Please help me with this! Ciscoworks has been out of production for a week because of the menu problem.
Eddy Conway (808) 282-4422
11-01-2002 05:19 PM
Sorry, if by RME you mean Resource Manager Essentials, that installed when I installed CD-ONE. At first I installed CD-ONE only and got Resource Manager Essentials. As I installed other applications, I lost Resource Manager Essentials.
11-01-2002 05:21 PM
If a re-install does not solve the issue, then I'd suggest that you contact TAC for futher troubleshooting.
11-01-2002 11:27 PM
I got this fixed by reinstalling in this order: CD-ONE, then RME, then Device Manager. Thank you so much for your help!
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