Cisco Security Manager 4.5 Daemon Manager service started and then stopped

[edeloscobos]

Hi,

I just install Cisco Security Manager 4.5 fresh installation on a Windows Server 2008 Standard R2 exclusive VM server for this application. All requeriments has been validated.

I did not get any errors through the setup wizard, and it finish asking for restart the server to finish the setup.

The problem is that Daemon Manager service starts and immediatly stops, and if I try to start it again it displays next message:

"The Cisco Security Manager Daemon Manager service on Local Computer started and the stopped. Some services stop automatically if they are not in use by other services or programs"

Anyone knows about common issues related to this main service that can cause the problem?

Thank you for your assistance.

Regards.

Eduardo

[mattleayr]

Hi,

I'm not sure that I can really help you, but I can verify that on my CSM 4.5 server which is running normally, that service has a starup type of automatic and is in the "Started" state.

You may want to check your system and application event logs to see if there are any messages that could explain why it stopped.

Regards,

Matt

[revolwireless]

Try resetting the casuser, that solved it for me also make sure all services except the daemon are set to automatic

C:\Program Files\CSCOpx\setup\support\resetcasuser.exe