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Cisco Security Manager (CSM)

Anybody know how to determine the serial number of CSM 4.2.2 so I can purchase SMARTnet for it?

4 REPLIES
Hall of Fame Super Silver

CSM doesn't use serial

CSM doesn't use serial numbers or a Universal Device Identifier (UDI). You just need to order the correct CON-SAS part number as listed in table 6 here:

http://www.cisco.com/c/en/us/products/collateral/security/security-manager/product_bulletin_c25-586395.html

Thanks for the info.

Thanks for the info.

Hi Marvin,The link you sent

Hi Marvin,

The link you sent is broken. 
Can you resend it, please? 

Regards,

Karl 

Hall of Fame Super Silver

Sorry but Cisco seems to have

Sorry but Cisco seems to have removed that product bulletin from cisco.com.

Your reseller can use Cisco Commerce Workspace (CCW) to order the correct part number for your CSM installation. There is a unique number for each licensing level and/or upgrade.

For instance, for a 10-device standard license, the support would be part number CON-SAS-CSMST10K.

For the 100-device Pro license, the support would be CON-SAS-CSMPR4K9.

The reseller needs to adjust the support term (12-60 months) to suit when ordering.

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