Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco Security Manager v3.3.1 & windows 7

I have a customer that is using CSM ver 3.3.1 on windows XP without any issues.

However, since they have started to upgrade their devices to windows 7, they are experiencing issues.

They can launch device manager to make config changes to an ASA, but cannot open the syslog viewer to do any troubleshooting.

Is this a compatability issue between the version of CSM & windows 7 & if so what version of CSM do they need to upgrade to?

Many Thanks

Colin                  

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Cisco Security Manager v3.3.1 & windows 7

Windows 7 is not among the supported OSes for installation of the CSM 3.3.1 client software. Reference.

CSM 4.1 was the first release to support Windows 7 clients. Reference.

If you're moving from 3.3.1 to 4.x though, the recommended release would be the current one - 4.4 as of this writing.

1 REPLY
Hall of Fame Super Silver

Cisco Security Manager v3.3.1 & windows 7

Windows 7 is not among the supported OSes for installation of the CSM 3.3.1 client software. Reference.

CSM 4.1 was the first release to support Windows 7 clients. Reference.

If you're moving from 3.3.1 to 4.x though, the recommended release would be the current one - 4.4 as of this writing.

485
Views
0
Helpful
1
Replies
CreatePlease to create content