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New Member

Cisco Works LMS 3.2 Missing fields in Device center

In Device Center I am missing the following fields:

Inventory Last collected Time

Configuration Last Collected Time

As well as missing the Management tasks functions available window. I can see the data config archive in The Device Managability Status Report.

3 REPLIES
New Member

Re: Cisco Works LMS 3.2 Missing fields in Device center

Hi Mike,

I got the same symptoms on my LMS.

Did you fix that issue ?

Regards,

Patrice

New Member

Re: Cisco Works LMS 3.2 Missing fields in Device center

Yes I did get that issue resolved with the Help of TAC. They said that I was hitting a particular bug: CSCtc21648

No idea  if you are hitting the same bug or not but here is the information that I was given. 

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtc21648

Bug Details

RME links and info missing from Device Center after upgrade

Symptom:

The Resource Manager Essentials tasks and reports are missing from the Device Center. Additionally, all RME-related device information is also omitted.

Conditions:

This occurs after applying the RME 4.3.1 EnergyWise service pack.

Workaround:

A workaround is available by contacting the TAC

New Member

Re: Cisco Works LMS 3.2 Missing fields in Device center

You're right Mike.

Cisco provided me a patch which fix that issue due to RME 4.3.1 patch.

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