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CiscoWorks Alerts delay

We have an issue here in Ciscoworks where in most of the alerts we received from Ciscoworks are delayed. Like last January 22 issues. One of our devices is down and there should be an alert on the same day of incident but we only received the alert last January 24. This is not the first we

encounter this kind of issue. Please advice on why the alerts are delayed and

how to avoid this.

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