Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CSM 4.1 500 HTTP Error

Hello:

I have install CISCO WORKS CSM 4.1 in a server with windows server 2008 entreprise edition R2. After install is complete and when i lunch csm and i wrote the login and password. This message appears.

type Exception report

///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Servlet execution threw an exception

root cause

java.lang.ExceptionInInitializerError

            com.cisco.nm.cmf.setup.SetupUtil.initializeLog4J(SetupUtil.java:60)

            com.cisco.nm.cmf.setup.SetupUtil.<clinit>(SetupUtil.java:46)

            com.cisco.nm.cmf.util.SecurityUtils.<clinit>(SecurityUtils.java:55)

            com.cisco.nm.cmf.servlet.CsAuthServlet.loginUser(CsAuthServlet.java:1120)

            com.cisco.nm.cmf.servlet.CsAuthServlet.doGet(CsAuthServlet.java:561)

            com.cisco.nm.cmf.servlet.CsAuthServlet.doPost(CsAuthServlet.java:527)

            javax.servlet.http.HttpServlet.service(HttpServlet.java:709)

            javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

note The full stack trace of the root cause is available in the Apache Tomcat/5.5.17 logs.

/////////////////////////////////////////////////////////////////////////////////////////////////////////

Please any Help!! ••J

681
Views
0
Helpful
0
Replies
CreatePlease login to create content