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In ACS3.0 a userid is stuck in setup

When looking at my list of users in ACS, a recently created user appears. When I click on this userid to edit it comes up as USER (New User). None of the fiels are filled in. i.e. no password assigned, no description. My only choices are Submit and Cancel. If i cancel, I am back to having the partially created user in the list. To submit, I must, at minimum, fill in a password. If I fill in the password and description and Submit, I now see 2 users with the same name. No matter which of the 2 I click on, I now get the "filled in" userid. If I delete that one, I am back to only having the partially completed userid.

1 REPLY
Silver

Re: In ACS3.0 a userid is stuck in setup

That does sound like a corrupted database. I had a similar problem with an older version of ACS. The solution was to erase and reinstall the database. However, do backup your current database before the reinstall.

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