Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Install Cisco Security Manager 4.7 on Hyper-V

Hello,

 

Our customer want to install Cisco Security Manager on a Virtual Machine virtualized with Hyper-V. Documentation only mentions install the software on a Virtual Machine on Vmware systems.

Can we install without problems, and the installation will be supported on TAC if we need open a support case?

 

Best Regards,

David

 

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

While it should work (since

While it should work (since CSM is basically an application running on a Windows server), it is not a system that meets the requirements of the Installation Guide.

So... if the TAC found an issue related to that setup when you needed their help, they'd be within their rights to say your installation is unsupported.

4 REPLIES
Hall of Fame Super Silver

While it should work (since

While it should work (since CSM is basically an application running on a Windows server), it is not a system that meets the requirements of the Installation Guide.

So... if the TAC found an issue related to that setup when you needed their help, they'd be within their rights to say your installation is unsupported.

Thanks Marvin,Yes CSM seems

Thanks Marvin,

Yes CSM seems that works on virtualized hyper-V environment, (customer have a lab and all test are OK). I was more interested in whether the TAC will support in case of problems.

Hall of Fame Super Silver

No, as I mentioned the

No, as I mentioned the support would not be officially guaranteed.

An individual TAC engineer has some discretion however. I they felt the case was unrelated to the virtualization environment they might support the service request.

Hi Marvin,To customer request

Hi Marvin,

To customer request we open a case asking the same and I confirm your answer. Thanks for your help.

70
Views
0
Helpful
4
Replies