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New Member

LMS 2.6 DFM 2.0.8 Notication Issue

Hi,

I have configured DFM for email notification as far as all the documentation says.

But I get no emails.

Email is working, as I can forward Alerts to myself no problem.

I have looked in the NOS log and am only seeing Java errors :-

log4j:WARN No such property [remoteHost] in org.apache.log4j.RollingFileAppender.

log4j:WARN No such property [port] in org.apache.log4j.RollingFileAppender.

java.lang.NoClassDefFoundError: com/cisco/nm/xms/ogs/util/OGSException

at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:240)

at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)

at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:254)

Exception in thread "main" log4j:WARN No such property [remoteHost] in org.apache.log4j.RollingFileAppender.

log4j:WARN No such property [port] in org.apache.log4j.RollingFileAppender.

java.lang.NoClassDefFoundError: com/cisco/nm/xms/ogs/util/OGSException

at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:240)

at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)

at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:254)

log4j:WARN No such property [remoteHost] in org.apache.log4j.RollingFileAppender.

log4j:WARN No such property [port] in org.apache.log4j.RollingFileAppender.

Any ideas on debuging the issue would be helpful.

Thanks

3 REPLIES
Cisco Employee

Re: LMS 2.6 DFM 2.0.8 Notication Issue

Hi.

Check:

/var/adm/CSCOpx/log/smtp.log

to see if you're seeing any errors there.

this should help you to see if the email address(s) you have configured are interpreted correctly by sendmail.

Also, you might want to look in the nos.log in

/opt/CSCOpx/log/dfmLogs/NOS

for errors there.

Finally, check to make sure the NOS process is up.

cd /opt/CSCOpx/bin

./pdshow NOSServer

HTH,

-J

Silver

Re: LMS 2.6 DFM 2.0.8 Notication Issue

I would focus on email first. Whats your platform windows or sun ? When you say you can forward alerts to yourself is that via eamail or snmp trap ?

What's the configuration for your notification group look like ?

New Member

Re: LMS 2.6 DFM 2.0.8 Notication Issue

The platform is Windows.

When I access the Alerts page, I can select any active call and forward the details to my email address.

Any other job I run, I can have the results emailed to me.

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