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Netconfig jobs stuck on RME 3.5

Hello fellow netpros,

We currently have CiscoWorks LMS 2.2 installed and sometimes when a netconfig job is run it just get's stuck in the "Job Started" state for no reason.

Then I restart the Change Audit deamon under Ciscoworks Admin, run the same job again and it completes succesfully.

Sometimes jobs also stops and checking the job details the status appears as "Device was not attempted for update".

The CW Server has:

-RME 3.5 with IDU 13

-CM 3.3 with IDU 11

-DFM 1.2 with IDU 5

-CiscoView 5.5

The latest patches are applied

This case has been on TAC's hands for 2 weeks.

Also, I would like to know what is the current procedure for applying Microsoft patches to the CiscoWorks server, I mean is it advisable to run Windows Update on the CW server ? Is it recommended by Cisco ?

I would appreciate if anyone can shed a light on this.

Regards.

1 REPLY
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Re: Netconfig jobs stuck on RME 3.5

Does it throw some other error message as well ?

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