Although you don't mention what version of RME you are running, I'm assuming it's probably 3.5, and that you are hitting bugid CSCdv47896, to which there is a valid workaround. I'm also assuming your client is running on Solaris.
With those assumptions in mind, have the customer do the following to get past this issue:
Follow these steps:
cd to $NMSROOT/objects/dmgt/, and vi dmgtd.conf
Locate the line starting with DIServer
Change from DIServer -I -s -D 0x1 -d 0x1 to DIServer -I -s -D 0x1 -d 0x1 -a by appending
-a at the end. Notice there is a space before the -a.
Stop CiscoWorks Daemon by issuing the /etc/init.d/dmgtd stop command
If it's really CWW 5.5 then your client is using a VERY OLD (like 10-years-old) version of software, and I think the biggest concern would be to get him to something a little more up-to-date. If he's not running RME 3.3 or later, I probably won't be much use to you, as any version prior to that is before my time.
I think the best bet is to verify the actual version on-hand, and we can try to move forward from there.
Login to the FXOS chassis manager.
Direct your browser to https://hostname/, and log-in using the user-name and password.
Go to Help > About and check the current version:
Check the current version availa...
We have configured the outside and inside Interface with official ipv6 adresses, set a default route on outside Interface to our router, we also have definied a rule , which also gets hits, to permit tcp from inside Interface to any6.
In Syslog I also se...