Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

one user out of many cannot be authenticated via vpn

We have been very successful with the 3.5 vpn client to pix 515 with IAS (w2k) radius authentication except for 1 user.

His profile is exactly like all the others in his OU, but for some reason, he cannot auth via the vpn. We have tried connecting from more than 1 laptop and more than 1 location. The odd thing is that he can auth to the Ras server with radius just fine. The Ras server is also the vpn's radius server. Other users can connect to either the pix or ras just fine. The VPN pool for that particular group is 254 addresses and there are never more than 5 concurrent connections.

I am 97.32% this is a windows issue, but just wanted to see if anyone else has run into this.

Cisco Employee

Re: one user out of many cannot be authenticated via vpn


Nice to see that you are 97.32% sure... and I am 98.68% sure too that this issue pertains to this specific machine for some reason, try loading a different service pack on it or try looking for some specific application which might be conflicting with it.

Hope this helps,




CreatePlease login to create content