I have installed Cisco Security Manager 3.2.1 with RME 4.1.1, AUS 3.2.1 along with Performance Monitor 3.2.1 version on the same server.
Iam able to add devices in RME, AUS and working fine with adding devices in CSM and able to discover the existing VPN's.
I properly configured SNMP RO community string, enabled HTTPS but unable to add devices in performance monitor.
I get the error " either the HTTPS was not enabled or the credentials are not correct."
HTTPS is enabled and proper credentials are entered and same is working fine when devices are added in CSM.
Can anyone help me on this.
Did you have a look at this link?
Its a good link.
I have created a username with same user password and enable password for PIX/ASA firewalls
If I create a new username with less priv level still I get the same error message.
Any other solution to resolve this issue?
Why don't you give this username privilege 15 only? Can you post outputs of
show run aaa
show run username (remove the passwords)
ASA5510# sh run aaa
aaa authentication ssh console LOCAL
aaa authentication http console LOCAL
aaa authentication telnet console LOCAL
ASA5510# sh run username
username admin password xxxxx encrypted privilege 15
username readonly password xxxxx encrypted privilege 5
ASA5510# sh run http
http server enable
http 184.108.40.206 255.255.255.0 management
http 220.127.116.11 255.255.0.0 inside
http 10.1.0.0 255.255.0.0 inside
I have 18.104.22.168 and 10.1.0.0 inside networks configured for HTTP access and CSM server is in 22.214.171.124 network
When I try to import I use the username admin and user password.
User password and enable password are the same.
If I change the user password I get the same error message.
Can you post the screenshot of the page on which you are entering the username/password AFTER entering the values?
Also are you able to add other devices properly?
Did you also try to import using DCR file (exported from CiscoWorks)?
So you are putting username admin and the password in BOTh the fields below? Have you double checked this password by logging into the device itself? Is the SNMP community string correct? can you post 'show run snmp-server' output.
Is this PIX or ASA and which version?
yes, Iam using the correct password. We have standard passwords set. All the devices set user password & enable password same.
I can login to ASA using same password and it works fine. SNMP community is correct.
The ASA version is 8.0(3)
ASA5510# sh run snmp-server
snmp-server host inside 10.1.1.7 community public version 2c
snmp-server host inside 126.96.36.199 community public version 2c
snmp-server host inside 188.8.131.52 community public version 2c
snmp-server location India
snmp-server contact IT Operations
snmp-server community public
snmp-server enable traps snmp authentication linkup linkdown coldstart
I could able to import PIX/ASA when installed CSM 3.1.1 (Cisco Works 3.0.5 & Performance Monitor 3.0) successfully.
Is there any bugs OR issues with CSM 3.2.1 (with performance monitor 3.2.1) ?
Have you got any support from TAC or any other sources as suggested by Farukh on this problem as i m facing the same problem.
I had opened a TAC case and the cisco engineer had reset the mcp database. After this iam able to import devices into performance monitor.
Here is the procedure used to reinitialize the Performance Monitor database (MCP). Please keep in mind that this wipes out any data that is stored in the performance monitor application.
net stop crmdmgtd
c:\progra~1\CSCOpx\bin\perl dbRestoreOrig.pl dsn=mcp dmprefix=mcp
net start crmdmgtd
As a reference, here is the link to the defect webpage:
Please rate if this helps.