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Community Member

RME - Failed to get error string

Constantly getting errror "Failed to get error string from logger 6203" whenever trying to retrieve Startup/Running out of sync report.

Context: RME > Configuration Mgmt > Startup/Running out of sync report.

Any one has ever encountered such a problem?

2 REPLIES
Cisco Employee

Re: RME - Failed to get error string

Hi

Has the default location of the config files changed from:

Windows: C:/PROGRA~1/CSCOpx/files/archive/config

Solaris: /var/adm/CSCOpx/files/archive/config

to some other directory or path?

If Solaris are the permissions ok on

/var/adm/CSCOpx/files/archive/config

They should be 750 on the directories in here and then the .cfg files these directories should be 640

Also, the owner of the files and directories should be user casuser with group casusers and not root

David

Community Member

Re: RME - Failed to get error string

I have checked & the files are still in the mentioned directory. Furthermore, i wasn't able to go to adminitration tab to change any value. Return the same error.

Context: RME > Administration > Configuration Mgmt > General Setup.

Regards.

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