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upgrade to security manager 4.7 fails...

Ulrik Rosen
Level 1
Level 1

Hello. When i try to upgrade from 4.6sp1 to 4.7 a messagebox complains about Changes not commited to the database, but all changes are commited and nothing to deply to my devices.

Logfile from the upgrade (cmdlog.log from temp catalog) says:

Found uncommitted Building Blocks in the database! Please save or discard any uncommitted data and then try again.
INFO: File not exists.INFO: File not exists.

The above give a return code -4 to the install script and it aborts.

 

What to do, im stuck in a Catch 22?? Nothing to commit/discard and upgrade fails saying that you need to commit/discard

 

Please advise

Regards

Ulrik Rosen

 

Note Oct 13th: I will try to backup and restore the database to see if it fixes this issue. More comments to follow!

Solution note: As suggested from ATEA support, I have taken over all users sessions (Tools-Sec Man Admin in CSM Client)  and discarded all changes (both from the users sessions and before exiting the CSM)

Installtion now runs as it should. Hope this info could be useful to someone ;-)

/Ulrik Rosen

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