User Exceeded Max Sessions

[Jim Augherton]

User trying to use DUN are getting the error msg of “User exceeded max session” going into ACS, I can’t find any info about and initial log for that day – never mind multiple ones. Max session is set to one in the group settings; I have 6 PRI AS5300, PIX 515 and a 3005 concentrator. ACS and radius were recently rebooted with no luck. Any help would be greatly appreciated.

[rpalania]

Is this ACS for Unix, if yes then please try setting the MaxSessions parameter to a higher value.

MaxSessions parameter specifies the number of concurrent logins allowed, so if the user, or group is entitled to more sessions, change the user's or group's profile to allow more sessions.

Thanks

Raji