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New Member

VPN error message

Can someone explain this error message to me and what I can do to fix it...

"Secure VPN Connection terminated locally by the Client. Reason 403: Unable to contact the security gateway."

I have un/re-installed the client and still recieving this message..

2 REPLIES

Re: VPN error message

Hi,

this usally means that there are no packets received from the IPSec gateway. This might be a routing issue or a firewall/NAT issue. Can you ping the gateway from the client? Did you try to use "Enable Transparent Tunneling"? The Cisco VPN client then uses UDP (port 4500) to allow transport through a NAT device.

Hope this helps

Martin

New Member

Re: VPN error message

Check your connection, make sure you are able to ping the gateway from the router, and you can ping an address on the internet.

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