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New Member

VPN reboots PC

All the sudden when one of my users trys to connect the VPN it reboots his PC. He is using the VPN client 4.6. He can open the client. When he clicks connect it asks for username and password. Once he enters it and clicks OK the computer reboots. He has tried updating to the newest client but when he does the pc reboots halfway through.

3 REPLIES

Re: VPN reboots PC

Hello Michael,

Are there any 3rd party Firewall/Antiviruses installed in that PC like ZoneAlarm or F-Secure?

For resolving F-Secure issue

http://support.f-secure.com/enu/corporate/supportissue/av-cs/interoperability/interoperability-issue-2004051100.shtml

Regards

New Member

Re: VPN reboots PC

Hi, no ZoneAlarm or F-Secure but he does have

Comodo

Lavasift-Ad-Aware

McAfee

SuperAdBlocker

SuperAntispyware

verizon software

Webroot Software - Window Washer

Re: VPN reboots PC

Michael,

Please upload the most recent minidump files created in %SystemRoot%\Minidump caused by BSOD and let me analyze them to find the cause.

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