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Nexus 7000 rebooted unexpectedly with hap reset reason

Ben Sanderson
Level 1
Level 1

Yesterday both our Nexus 7000's rebooted unexpectedly. 

 

Both gave us the following reason

 

  Reason: Reset triggered due to HA policy of Reset
  System version: 6.1(5)
  Service: dhcp_snoop hap reset

 

 

Did some Google searching and did not find much.

 

Thanks,

1 Reply 1

InayathUlla Sharieff
Cisco Employee
Cisco Employee

Hi,
Need following info to get to root cause:

Show version
Show system reset-reason
show core

How to retrive core file can be found in the below link.
https://supportforums.cisco.com/document/102636/retrieving-core-files-cisco-nexus-switching-platforms

The close match to this would be CSCuj40011 (But for 100% match we need the core file).

 

HTH

Inayath

**********Plz dont forget to rate if htis info is helpfull.*****

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