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File is no longer read/write

Using Label Mark software.  We store the print file we create on our NSS 6000 in a folder with read/write access.  All was working fine until I installed the latest firmware.  Now when I try to open a .lpf  (Label Mark File) I get a box that tells me A sharing violation occurred while trying to access the file.  I can save a file to our nss but it will not open.  I can move a file back to the desktop and it will open.  Looking for suggestions or ideas. 

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Cisco Employee

Re: File is no longer read/write

When you upgrade firmware it needs to be applied twice back to back. This will ensure all previous firmware data is removed. Per outlined in the release notes, re-install the firmware and then try again. If you still have problems with the file permissions create a new share and move the .lpf files to it and see if the problem persists. Also check share permissions via file "properties > security" and make sure the user accessing the file has permission.

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