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Hard Drive Tray will not fit after attaching hard drive

(From Davin Oishi)

Issue: After installing the hard  drive onto the hard drive tray, the tray will not longer fit into the  Smart Storage hard disk drive slot.

  • Using hard drive tray  screws from the legacy NSS2000, NSS3000, NSS4000, or NSS6000 may  encounter this issue.

Resolution: Be sure to use the hard drive  screws that are supplied with your Smart Storage device.  Smart Storage  ships with screws for both 3.5" SATA drives and 2.5" SATA drives.

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!
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