I can ping the ip address of the NSS2000 but I can't browse to the configuration page when I put the ip address in the browser. The NAS is on the network device screen however I can not open it when I right click on the device. Users cannot not connect ot the mapped drive for the NSS2000. The SYS LED is solid red. The LAN LED does show connectivity and activity when I reconnect a network cable. How can I restore access to the unit?
Since the system status light is red, this sounds like a hardware failure of your unit. Most likely either you'll need a replacement unit or try and the boot recovery. You could also factory reset the unit and attempt a reconfigure. Overall this sounds like a chassis failure and a replacement is needed.
Article ID:1717 Time Machine Backup on NSS300 Smart Storage Series
Objective This document explains the steps for Time Machine Backup. The
Network Attached Storage (NAS) is used as one of the destinations for
the backup of files. It is a file-level comput...
Article ID:28 Basic and Advanced System Reset on NSS300 Series Smart
Storage Objective The NSS devices have two types of System Resets: Basic
and Advanced. An understanding of both of these resets will allow the
user to recover from unpredictable situatio...
Article ID:40 Expansion of Disk Capacity of RAID 5 on the NSS300 Series
(Except NSS322) Objective RAID stands for Redundant Array of Independent
Disks. RAID 5 combines three or more disks in a way that shields the
data against loss of any one disk. In a R...