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New Member Subnet Issue with E2500 Cisco Router


Ok , I seem to have an issue connecting to the internet through my E2500 Cisco router. Here is the information I received from my ISP :

Static IP :

Subnet :

Gateway :

DNS Server :

Alternate DNS :

The internet works fine when I hook up the line directly to my laptop . When I entered the same information on my router , it doesnt work.

I spoke to Cisco technical support and they told me that subnet wont work with the Cisco Router and that I need to get it changed. However , my ISP tells me that it should work with a router. Any suggestions ?

New Member Subnet Issue with E2500 Cisco Router

Hi Pravin, thank you for using our forum, my name is Luis I am part of the Small business Support community.  I am afraid that device is not Small Business equipment, so in this case if you want to receive more feedback about this issue you could post your issues in to Linksys forum. Please go to the link below.

I hope you find this answer useful


Luis Arias.

Cisco Network Support Engineer.

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