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can not access router (192.168.1.1) from firefox web browser

Lee Buck
Level 1
Level 1

when i try to access my RV042G  Gigabit Dual WAN VPN Router from firefox or chrome i get an error message

>> An error occurred during a connection to 192.168.1.1. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key) <<

i had a similar problem with network attached storage unit (Synology Diskstation) but i was able to create a new certificate that meets "modern standards" and the problem was resolved.

do i need to create a new certificate for the web server on the RV042G router?  how?

fyi -- running firmware 4.2.3.06

thanks

Lee

1 Accepted Solution

Accepted Solutions

slstratt
Level 1
Level 1

Hello Lee,

Thank you for using the Small Business Support Community!

This is a known issue that affects a number of small business products. There's another post which can be found here that has a few solutions you could try.

If you have any more questions, please post them here and I'll do my best to help you!

Best,

Taylor

View solution in original post

2 Replies 2

slstratt
Level 1
Level 1

Hello Lee,

Thank you for using the Small Business Support Community!

This is a known issue that affects a number of small business products. There's another post which can be found here that has a few solutions you could try.

If you have any more questions, please post them here and I'll do my best to help you!

Best,

Taylor

thank you!.. i followed the instructions for changing firefox settings and access is permitted now -- presumably at the expense of some reduced level of security in the browser... :-(

any idea if Cisco intends to address this issue?

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