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Can't access RVS4000

pricedforless
Level 1
Level 1

Hello all.  Hopefully someone can help me.

I bought a RVS4000.  If I follow the install directions, I am able to get internet access on my desktop.  I can not, however, access the RVS4000.  If I type in the address, I get the logon screen asking for the username and password.  I use the default (admin for both) but it just goes back to asking for the username/password.  I reset it to factory default settings but still this happens.  I have used both xp and vista and both internet explorer and firefox.  I get the some results with all of them.  Does anyone know what I can do so that I can access the router?

I am sure I am leaving some important information out.  If there is anything else that is needed, please let me know.

Thank you.

1 Reply 1

pricedforless
Level 1
Level 1

Should I just call their customer support and hope that someone there can help?