Hi, I'm looking to get this vpn router connected up for site-to-site vpn. This wasn't originally setup by me, but all the configuration looks correct and it was apparently working at some point. The problem is, on the WAN interface I can't seem to ping my public IP or any IP on the subnet. I can't ping the gateway either. All other public IPs on this subnet are responding fine.
Here is some errors I'm seeing in the log.
(g2gips3) #1: ERROR: asynchronous network error report on eth1 for message to 122.XXX.XXX.XXX port 500, complainant 131.XXX.XXX.205: No route to host [errno 148, origin ICMP type 3 code 1 (not authenticated)]
The router I'm connecting to is not accessible by me as it's held by another company. I did redo the configuration on this router, but still having the same issue. I did get them to create a new tunnel on a different public IP, but still the same. Using the diagnostics option on the router itself, I'm a little confused that the public ip is not pingable. I disabled the firewall on the device as a test with no change.
This router is connecting to a switch, which then connects to an Allied Telesis router. I'm wondering if I'm missing something on the AT router it needs to pass through. Do I only need to forward port 500?
Under Firewall, do you have Block WAN Request enabled? This will stop the router from replying to ping requests.
Enable Remote Management on the same page and set the port to 8080. From the LAN behind the RV042G, open www.yougetsignal.com and open the Port Forwarding test. Check port 8080 and it should be open. You can change the Remote Management port to 80, 443, etc. and run the same test to see if the traffic is reaching the router. If it is not the test will time out or show that the port is closed.
If you cannot ping the router from the WAN side then either the AT router or the ISP is blocking the traffic. If you need to do something on the AT to allow Remote Management, then it is not bridged. Bridged means that it allows ALL traffic to pass to the RV042G without interference.
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