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CPU 100% RV180W

jcasanellas
Level 1
Level 1

Hi there, 

We purchased 3 products RV180W. 
I have seen two posts reporting the error, unresolved. 

I installed the latest firmware available for the RV180W but it remains that the device's CPU is at 100% constantly. 

They also appear in the log a lot of mistakes that I can not read, it is blank. 

 

Thank you very much. 

 

Related Posts:

https://supportforums.cisco.com/es/discussion/11973681

https://supportforums.cisco.com/discussion/11790766/100-cpu-usage-rv180w-firmware-version-1026

4 Replies 4

Kremena Ivanova
Cisco Employee
Cisco Employee

Hello,

This is a known issue with RV180, where the dashboard do not update the Memory and CPU usage. This is not related to the performance of the device.

It will be addressed in the next release, but if you can always contact the Small Business Support Center and open a case in order to have it fixed.

Hereby the contact details: http://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

 

Regards,

Kremena

 

Hi there, 

In our case if fully affects performance. 
With 12 to 14 computers connected, not working. 

The device supports many users?

Hi

 

In this case its not the same problem we are talking about. I would advise to contact the support center so we can investigate what is happening.

In the data sheet its capacity is given as number concurrent sessions - 12,000, but from what I've seen 15 users should not be a problem.

 

Regards,

Kremena

 

This is still an issue 3 years later