Guest Wireless Issues on Cisco RV220W Wireless-N Network Security Firewall

[azhskr1507]

The guest wireless on this router is setup, and security is completely disabled (so that it never prompts for a password, and it shouldn't be able to take you to a login page when you connect).  However, it doesn't work that way.  Some users can connect fine, some users it doesn't connect at all, some users it takes to a password page.  If I reboot the router everything is fine (and works like a true guest wireless network) for about a day, and then it shits the bed again.  There is nothing crazy or complicated I have done that should be causing any issues.

Any ideas or thoughts about what is going on or what I can look for?  I have looked all through the logs (including when someone is trying to connect to it) but nothing sticks out as being the cause of the problem.

Did I just get a bad router and should I return it?  It's only been in use for a month or so.

[Ismael Arroyo]

azhskr1507,

Since the unit has been with you within a month or so i would recommend opening a support ticket. Once you do engineer would assist you in the troubleshooting. You have mention you did a reboot on the unit, did you happen to do a factory reset for 30 seconds ? The client users that are not connecting, what devices are they using?

[azhskr1507]

I have not done a factory reset because I don't want to lose all the other settings (which are all working fine, like the private wireless network).  The client users are all using a variety of cell phones.