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New Member

Internet dropping every 10 minutes or so.

Let me know any information that I can give you guys to help me out.  I'm at a loss.. I went through the hoops with my ISP (knology) and they are adamant that it is the router that is the problem.  I've tried two different routers, an E2000 and a wrt120n (it may be 160n..)..  both do the same exact thing.  I'm extremely tired of it.  I was told it could be an IP issue or something related to DHCP, but I'm in over my head here as is.

Modem:

System:  ARRIS DOCSIS 2.0 / SIP 2.0 Touchstone Telephony Modem   HW_REV: 04

VENDOR: Arris Interactive, L.L.C.

BOOTR: 6.24

SW_REV: 6.1.77T.SIP

MODEL: TM602G

Router:  E2000

Problem:  Internet 'lags out' every 10-15 minutes for approximately 3-10 seconds.  It only does this when I'm connected through the router and never when I'm plugged directly into the modem.  It happens most commonly when my brother and I are both online at the same time.  It's rare when we only one of us is online.

http://www.speedtest.net/result/2030768046.png

I'm very sorry if this is posted in the wrong forums or if it's not allowed.  Customer service sent me packing because the router went out of warranty on Feb 12th...

  • Small Business Routers
Everyone's tags (4)
4 REPLIES
Hall of Fame Super Gold

Internet dropping every 10 minutes or so.

Wrong forum, post in "small business -  routers". You can move your post using the control panel on the right.

New Member

Internet dropping every 10 minutes or so.

Thanks.  I moved it.  I hope I did it right. 

New Member

Internet dropping every 10 minutes or so.

Is this posted in the right section? 

Silver

Re: Internet dropping every 10 minutes or so.

Nope. this is for Cisco SMB routers and not linksys E series Routers

http://homecommunity.cisco.com/linksys/?category.id=linksys

is where should shold be posting about that router.

Regards Simon
http://www.linksysinfo.org

Regards Simon http://www.linksysinfo.org
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