Issue after upgrade IOS

[Trung Minh]

Dear experts,

I have cisco router 2821. I just upgrade to the latest  of IOS version.

But after upgrade i have a issue: IOS version and system image file is difference as below:

Cisco IOS Software, 2800 Software (C2800NM-IPBASEK9-M), Version 15.1(4)M8, RELEA
SE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Fri 07-Mar-14 08:20 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T11, RELEASE SOFTWARE (fc1)

KVP_IR uptime is 1 minute
System returned to ROM by reload at 08:17:27 ICT Thu Oct 30 2014
System image file is "flash:c2800nm-ipbase-mz.151-4.M9.bin"
Last reload type: Normal Reload

Although, i already used command: # boot system flash c2800nm-ipbase-mz.151-4.M9.bin to boot newer version but seems IOS still boot M8.

Do i misconfiguration or any other related fix this issue?

Any help is appreciated,

[ghostinthenet · Accepted solution]

It looks like it's booted the correct filename, but that the image in the file was the previous version. What is the file size of the c2800nm-ipbase-mz.151-4.M9.bin file in the flash? It should be 38,404,792 bytes. If it's 38,400,680 bytes, you have the 15.1.4M8 image with the wrong filename.

[Trung Minh]

Hi Jody,

You are right, it is only 38,400,680 bytes. its  may some one rename the M8 to M9.

Now, i want to upgrade to M9 but can not download. Although i have a account to access cisco webpage.

Do you suggest me how to get M9?

P/S: my router is out of service.

Any help is appreciated,

[ghostinthenet]

There's no legal way that I know of to get the 15.1.4M9 release without having a service contract on your device, but even a minimal service contract should be sufficient. According to the Cisco Service Finder, there is a software-only agreement that can be purchased. I would ask your sales rep about CON-SW-2821 to see if it will get you what you need at a reasonable price.

[Trung Minh]

Hi all,

Thank you so much.

Regards,

[ghostinthenet · Accepted solution]

I'm happy to have helped. Hopefully, that software-only service agreement is what you're looking for.

If you found any of these answers helpful, please rate them and mark one as correct.

Thanks!

Jody

[Aref Alsouqi]

Hi Jody,

Excellent catch.

Regards,

Aref