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No wireless client on RV180W but wired clients can connect

Hello,

I bought an RV180W from Cisco a few month ago. Everything worked fine until today when I get back from work. My tablet was disconnected from the WiFi, my first laptop was also disconnected from the WiFi and my other laptop was correctly connected to the router with a wire.

It is now impossible for me to connect the routeur via the WiFi interface. Wired clients have no problem !

I already tried RESTORE FACTORY, RESET and everything... it's always the same. I upgrated my firmware to 1.0.3.10 but it is still the same. Do you think it is possible that my WiFi interface is dead ? How come it is possible ? What can I do ? Any other idea ?

Thanks a lot,

Vincent

1 REPLY
Gold

No wireless client on RV180W but wired clients can connect

Vincent,

If the wireless fails after factory reset and manual reconfigure, then the internal AP is not functional.

Please contact support and open a case to get the router replaced.

www.cisco.com/go/sbsc

- Marty

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