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Polycom Video Conferencing not working through RV325

baikowski1
Level 1
Level 1

Moving to RV325 to establish gateways with remote office.  Use Polycom systems for Video Conferencing .Have tried port forwarding as well as DMZ to allow video conferencing but no success.  Result is a connection with black screen and no audio.

Can take HDX 6000 HD from RV325 and all works fine.  Can connect through a Linksys router with port forwarding or DMZ and works fine.  Need to resolve video conferencing before sending other configured RV325 to remote office.

 

 

1 Reply 1

Dennis Bigelow
Cisco Employee
Cisco Employee

Hello,

Have you tried doing a one-to-one NAT? Also check the firewall settings and enable multicast passthrough and see if that makes a difference.

Regards,

Chris

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