Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

New Firmware available for RV340 Series Router family! This includes the RV340, RV340W, RV345, and RV345P

To learn more and get the latest Firmware version click here.

Community Member

Protectlink on RV220W Router

Hi,

I am replacing my current RVS4000 router with a RV220W router. Currently the Protectlink software and license is up and running on the RVS4000 router. I wish to transfer the Protectlink license across to the new RV220W router. How can I do this?

Thanks

Stefan

1 REPLY
Bronze

Re: Protectlink on RV220W Router

Hello Stefan,

Below is the process for a device change/upgrade...

Essentially this would be treated like an RMA in terms of how ProtectLink licensing is addressed...

-     Get Activation Code from current Trend account (user can login to their current account on trend site and get this)

-     Click "Install" and then "have an AC"(or similar) on the new Cisco device's GUI.. follow process to use Activation Code (AC) based on the original AC used with the RMA’d device.

-     Trend license site will then detect the change and be updated… MAC address is replaced with new address of the new Cisco device

-     The new Cisco device should then reflect that it is licensed after a few minutes.

Please let me know if it didn't work.

Thanks,

Vijay S. Venkitachalam

324
Views
5
Helpful
1
Replies
CreatePlease to create content