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New Firmware available for RV340 Series Router family! This includes the RV340, RV340W, RV345, and RV345P

To learn more and get the latest Firmware version click here.

Community Member

RV 042 quick VPN not connectting

Thanks for your advice on setting up my clients quickvpn.

I seem to be able to connect to the router but the connection goes through the first few steps then it goes to verifying the network and there it fails.

According to the log the attempt to ping test to the network seems to be failing.

Also the clients ISP has advised me that we are using a public IP and that their router is setup as a bridge with no NAT and therefore all ports are being forwarded to the RV042.

In your email your support told me to open port 50,51,443,60443,500,4500, how ever you did not specify whether to set open these ports for TCP or UDP, also how do I open these ports for the router.  I am using canyouseeme.org to test for open ports and port 50,51,500,4500 show that they are closed.

Any suggestions.

Mike.

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