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New Member

RV016 SIP ALG

Hi 

 

Since 2 week I have some problem with my voip provider .

In my pabx software (3cx) my voip provider is correctly register but sometimes i dont know why I can't received external to internal call. 

When i call my voip provider he tell me to disable sip alg of my router but in my RV016 i don't find any option sip alg.

How must i do?

My voip provider tell me to do the command line 

no ip nat service sip udp port 5060

in telnet but i search and i can't acces telnet because i don't know login/password 

 

Thanks for your help

Best Regard 

Loic

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Loic, Can you try please

Hi Loic,

 

Can you try please from the browser :  https://IPaddress_of_rv016/f_general_hidden.htm

 

You will see the SIP ALG option

 

Please rate the post or mark as answered to help other Cisco Customers

 

thanks

Mehdi

2 REPLIES

Hi Loic, Can you try please

Hi Loic,

 

Can you try please from the browser :  https://IPaddress_of_rv016/f_general_hidden.htm

 

You will see the SIP ALG option

 

Please rate the post or mark as answered to help other Cisco Customers

 

thanks

Mehdi

New Member

Hi Mboukraa It's works

Hi Mboukraa

 

It's works perfectly 

thank you for your help

:)

 

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