Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

RV042 and QuickVPN??

I just purchased a RV042 and am in the middle of installing it for a client. They have a small office with a couple of servers but have a need for about 10 remote engineers to get access to the servers. I was able to configure and get PPTP to work, but my understanding is that it only supports up to 5 PPTP sessions. I then tried to configure QuickVPN/VPN Client Access. By the logs, it looks like it connects, but fails the "ping the remote VPN server" test. Here is the log of the VPN client.

2010/09/10 07:47:13 [STATUS]OS Version: Windows XP
2010/09/10 07:47:13 [STATUS]Windows Firewall is OFF
2010/09/10 07:47:14 [STATUS]One network interface detected with IP address 192.168.77.106
2010/09/10 07:47:14 [STATUS]Connecting...
2010/09/10 07:47:14 [STATUS]Connecting to remote gateway with IP address: 192.168.26.55
2010/09/10 07:47:17 [STATUS]Remote gateway was reached by https ...
2010/09/10 07:47:17 [STATUS]Provisioning...
2010/09/10 07:47:25 [STATUS]Tunnel is connected successfully.
2010/09/10 07:47:25 [STATUS]Verifying Network...
2010/09/10 07:47:29 [WARNING]Failed to ping the remote VPN Router!
2010/09/10 07:47:30 [WARNING]Failed to ping the remote VPN Router!
2010/09/10 07:47:31 [WARNING]Failed to ping the remote VPN Router!
2010/09/10 07:47:32 [WARNING]Failed to ping the remote VPN Router!
2010/09/10 07:47:33 [WARNING]Failed to ping the remote VPN Router!
2010/09/10 07:47:34 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2010/09/10 07:47:37 [STATUS]Disconnecting...

What am I doing wrong. I have done some research on the web and see this as a common problem, but have not seen a resolution. Some believe that port 500 is being blocked, but I am currently connected directly to the WAN1 port from my PC. Again PPTP works in this configuration, but not QuickVPN.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: RV042 and QuickVPN??

Do you have  "Block WAN Request" under the Firewall settings of the Router disabled? If not please disable this option

and give QPVN a try again.

THANKS

2 REPLIES
New Member

Re: RV042 and QuickVPN??

Do you have  "Block WAN Request" under the Firewall settings of the Router disabled? If not please disable this option

and give QPVN a try again.

THANKS

New Member

Re: RV042 and QuickVPN??

I had tried that based on some other posts that were similar to mine and that did not appear to correct my issue. However, I tried several thing in the course of trying to get this resolved. I even contacted tech support and they were trying to tell me that I could not use a private address for the WAN. (We are using this to create a private network on a host, landlords, network). I struggled with that for some time and tried a public address. It eventually started to work. However, since I needed a private address, I tried that again. Low and behold, it also worked. I simulated a firewall by using a DSL router and created a DMZ (NAT translation) and was able to connect with a client using QuickVPN through the public side of the DSL router to the RV042. Everything is currently working as I need it. I really wish I could tell you the option that actually corrected the problem, but unfortunately, it appears to be configured as I had it when it was not working. Maybe the option you ask about was not actually set the first time, but it I am up and working on my bench now. I need to try it in the live network.

I really appreciate you taking the time to respond to my post.

507
Views
5
Helpful
2
Replies