Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

RV042 constantly restarts

Our Linksys RV042 [ (Feb 13 2009 13:03:21)] has two (2) DSL modems connected to it, each with a static IP. For the past couple of weeks, it has been constantly restarting every 10-15 minutes. Load Balancing is ON but Enable Network Service Detection is OFF. If I switch it to Smart Link Backup, it works properly.

For the past year, it has worked with load balancing. Now it doesn't. Any suggestions?


  • Small Business Routers
New Member

Re: RV042 constantly restarts

Had the same issue with a RV082. My solution was to write down every configuration(I taked screenshots with mwsnap actuallly), then click on the Reset to factory default button, wait 1 minute until restart, then press the reset button on the device for 20 seconds, power cicle, wait 1 minute to initialize, then configure it again manually.


Oliver --> My e-mail after a captcha

New Member

Re: RV042 constantly restarts

If you have excluded all other possibillities, it could be the bad caps problem.

Whenever the second WAN port is in use, the rv consumes more power thus leading to crashes.

This is caused due the failing/bad (on board) power supply.

Just search for rv042 mortality

New Member

Re: RV042 constantly restarts

does this bad cap also affects the rv082? I have an rv082 that restarts every few minutes.

Many thanks


New Member

Re: RV042 constantly restarts

Not normally, only the power supply of the rv042 has these problems generally.

But I just found out that the reason why more than 10x rv042's had died was because they had used JACKCON capacitors.

So I dug up other dead/defunct stuff and found a labelprinter which had the same bad JACKCON capacitors.

JACKCON capacitors seem to be the worst as they only last for about a year.

I replaced them and voila, all was working again!!

So if the warranty of the '82 has expired, I personally would definetly check the voltage of the internal power supply for AC residuals.

Be aware that you have the full 115V AC in there!!

New Member

Re: RV042 constantly restarts

Many thanks for the info!