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Rv042 https probelem and internet navigation !!!!!!


hi all

I'm blocked i have big problem HTTPS/HTTP and Internet navigation it's blcocked  in the all computer in my network

some Site Http it's ok i think that's only for HTTP

Only in my computer it's OK with Windows 7 but i have the same IP/system configuration  same anti-virus  !!!!!!


ping to external public address :OK

nslookup: OK

i changed the RV042: NOT OK

i changed the Modem: NOT OK

i canceled the way(router cisco and switch) directly connnected: NOT OK



Network =======>             cisco router c805                                       ======>        Cisco RV042      ======>      Internet

                                          Default route to rv042 adress to internet                          firewall disabled

                                          Static route to Serial FR connexion remote site             

i have routeur cisco small business rv042 with modem in bridge mode

i have simple configuration ( i dont have a complicated configuration)

WAN enabled (diagnostic ping and nslookup to external:OK)

Tunnel Gateway to Gateway also enable

Do You think this probelem it's from MTU Value

I have automatec MTU

thank you in advantage to your's response


Rv042 https probelem and internet navigation !!!!!!

Dear Fethi,

Thank you for reaching the Small Business Support Community.

I would first suggest you to bypass the c805 router; connect your PC’s to the RV042 directly and try to go online, if that’s OK then log in to the route, go to setup -> mac address clone and choose the option 'clone this pc mac' and apply/save this.

If the problem persists, then I suggest to run a MTU test and adjust if necessary, please check on the below document for instuctions;

Check on the computer’s operating system and antivirus firewall settings, same for the c805 router.

If the problem persists I would then suggest you to contact the Small Business Support Center for further troubleshooting;

Make sure your RV042 is running the latest firmware release available;

Please do not hesitate to reach me back if there is any further assistance I may assist you with.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
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