I've configured my chat application, Trillian, to receive incoming files within a port range of 26500-26599. Since I use port 5190 (ICQ) to connect to the chat server, I set my trigger port range from 5190 to 5190. I set my incoming ports to 26500-26599. I've had several routers over the years and I've configured each of them identically as I have with the RV042, but it's not working with the RV042.
When I examined the firewall log, it shows up as "Connection Refused - Policy violation" and shows the port that's supposed to be triggered open. I even tried to disable the firewall setting, but that didn't help.
I can open the ports 26500-26599 explicitly, and that works, but it limits me to using only 1 machine. Again, I've done this configuration a few times before on other routers, including Linksys brand, but I've never run into this problem.
I would be curious to see if anyone successfully uses port triggering as I feel it might be a firmware issue. Any insights would be helpful.
Thanks for the reply. I grabbed the only other firmware I could find (RV042-v220.127.116.11tm-080527_fw.rmt) and gave it a shot. I reset to factory default, setup the trigger rule again, and reset the device and that didn't work.
Here is what I know:
I can see that port 5190, my trigger port, is established using netstat. Netstat also confirms that port 26500 (input range configured by Trillian) is open (listening). I know that my trigger port rule has a trigger port range of 5190 to 5190 and the incoming port range of 26500 to 26599 (as defined by Trillian). When "Deny policies" is on in the general system log, I can see the IP of the person sending me a file to the port of 26500 and it being rejected. This entry appears in the "firewall log" of the system log drop down. I disabled the firewall setting of the router and it has no effect. I can open the ports 26500-26599 explicity to make it work. Finally, I've created this same rule on at least 3 other routers in the past and had it work flawlessly.
There really is no other test or work around for this. I would call the SBSC at 866-606-1866 and open a case and if they can't resolve it. Maybe escalate the case to the design team. Other than that since you have tried different firmware upgrades and still same result, I would do that.
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