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RV042 Protectlink did not work afer reboot

Hi, I have activated Protectlink Web. The service is excellent im very pleased about it. But today i started to get "router is busy"  in all pages, so we restarted the router. That problem was solved but now the the web Protection is no longer working. It says activated but licence status says waiting.
I have read in other topic that is a firmware problem. I have restored the router to factory defaults and upgraded the firmware to v4.1.1.01-sp and activated again but web Protection still not working..
What can i do?
thanks
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