We have a managed service provider voip network that requires us to use our own router for the data network. We wanted to use the RV042 for it's easy vpn setup. After installing it worked great for about 10 min. then the WAN port stopped passing traffic. 3 min. later it started working again. We tested the RV042 on a different network and it works fine. We tested an older Pix on the managed network and that works fine. But the RV042 will not work on the managed service provider voip network. The service provider says that on their end it shows our WAN port going up and down. Any suggestions?
Make sure the RV042 is running on the latest firmware and i have seen in some cases where the RV042 wan port was flapping due to link negotiation. A quick solution is to put a unmanaged switch between modem/router and RV042 wan port. Please call into Support center and open a support case @ 1-866-606-1866 Support Numbers
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