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RV042 V3 "Out of Memory"

Hi,

Recently I've been experiencing issues with my RV042 that I've had for just under two years. I am running the latest firmware.

The issue is when I am using PPTP the router seems to die, not every time but I would say about once a week now. I am the only PPTP user, simply using RDP. A few hours into an RDP session the PPTP connection drops and cannot be re-established, or quickvpn, nothing. Routing still works (somewhat, high latency) locally.

When I've checked the logs both times I see:

Time

Event-Type

Message
Sep 3 17:07:56 2012KernelOut of memory: Killed process 14354 (pppd).
Sep 3 17:07:56 2012KernelOut of Memory: Kill process 14354 (pppd) score 177 and children.
Sep 3 17:07:56 2012KernelOut of memory: Killed process 14367 (sh).
Sep 3 17:07:56 2012KernelOut of Memory: Kill process 14354 (pppd) score 234 and children.
Sep 3 16:46:41 2012KernelOut of memory: Killed process 14330 (pppd).
Sep 3 16:46:41 2012KernelOut of Memory: Kill process 14329 (pptpctrl) score 134 and children.
Sep 3 16:46:41 2012KernelOut of memory: Killed process 14324 (pppd).
Sep 3 16:46:41 2012KernelOut of Memory: Kill process 14324 (pppd) score 177 and children.
Sep 3 16:46:40 2012KernelOut of memory: Killed process 14328 (sh).
Sep 3 16:46:40 2012KernelOut of Memory: Kill process 14324 (pppd) score 234 and children.
Sep 3 15:36:15 2012KernelOut of memory: Killed process 14187 (pppd).
Sep 3 15:36:15 2012KernelOut of Memory: Kill process 14187 (pppd) score 177 and children.
Sep 3 15:36:15 2012KernelOut of memory: Killed process 14191 (sh).
Sep 3 15:36:15 2012KernelOut of Memory: Kill process 14187 (pppd) score 234 and children.
Sep 3 14:51:40 2012KernelOut of memory: Killed process 14096 (pppd).
Sep 3 14:51:40 2012KernelOut of Memory: Kill process 14096 (pppd) score 177 and children.
Sep 3 14:51:38 2012KernelOut of memory: Killed process 14102 (sh).
Sep 3 14:51:38 2012KernelOut of Memory: Kill process 14096 (pppd) score 233 and children.
Sep 3 14:11:37 2012KernelOut of memory: Killed process 13953 (pppd).
Sep 3 14:11:37 2012KernelOut of Memory: Kill process 13953 (pppd) score 177 and children.
Sep 3 14:11:37 2012KernelOut of memory: Killed process 13960 (sh).
Sep 3 14:11:37 2012KernelOut of Memory: Kill process 13953 (pppd) score 234 and children.
Sep 3 13:37:30 2012KernelOut of memory: Killed process 13767 (pppd).
Sep 3 13:37:30 2012KernelOut of Memory: Kill process 13767 (pppd) score 177 and children.
Sep 3 13:37:30 2012KernelOut of memory: Killed process 13771 (sh).
Sep 3 13:37:30 2012KernelOut of Memory: Kill process 13767 (pppd) score 234 and children.
Sep 3 13:13:30 2012KernelOut of memory: Killed process 13531 (pppd).
Sep 3 13:13:30 2012KernelOut of Memory: Kill process 13531 (pppd) score 177 and children.
Sep 3 13:13:30 2012KernelOut of memory: Killed process 13539 (sh).
Sep 3 13:13:30 2012KernelOut of Memory: Kill process 13531 (pppd) score 234 and children.
Sep 3 13:11:39 2012KernelOut of memory: Killed process 13503 (sh).
Sep 3 13:11:39 2012KernelOut of Memory: Kill process 13503 (sh) score 114 and children.
Sep 3 13:11:36 2012KernelOut of memory: Killed process 13496 (pppd).
Sep 3 13:11:36 2012KernelOut of Memory: Kill process 13496 (pppd) score 177 and children.
Sep 3 13:11:36 2012KernelOut of memory: Killed process 13502 (sh).
Sep 3 13:11:36 2012KernelOut of Memory: Kill process 13496 (pppd) score 234 and children.
Sep 3 13:10:21 2012KernelOut of memory: Killed process 13490 (pppd).
Sep 3 13:10:21 2012KernelOut of Memory: Kill process 13490 (pppd) score 177 and children.
Sep 3 13:10:20 2012KernelOut of memory: Killed process 13492 (sh).
Sep 3 13:10:20 2012KernelOut of Memory: Kill process 13490 (pppd) score 234 and children.
Sep 3 13:09:36 2012KernelOut of memory: Killed process 13479 (pppd).
Sep 3 13:09:36 2012KernelOut of Memory: Kill process 13479 (pppd) score 177 and children.
Sep 3 13:09:35 2012KernelOut of memory: Killed process 13486 (sh).
Sep 3 13:09:35 2012KernelOut of Memory: Kill process 13479 (pppd) score 234 and children.
Sep 3 13:08:20 2012KernelOut of memory: Killed process 13094 (pppd).
Sep 3 13:08:20 2012KernelOut of Memory: Kill process 13094 (pppd) score 88 and children.
Sep 3 13:08:20 2012KernelOut of memory: Killed process 13469 (tar).
Sep 3 13:08:20 2012KernelOut of Memory: Kill process 13469 (tar) score 112 and children.
Sep 3 13:08:20 2012KernelOut of memory: Killed process 13471 (sh).
Sep 3 13:08:20 2012KernelOut of Memory: Kill process 13471 (sh) score 114 and children.
Sep 3 13:08:20 2012KernelOut of memory: Killed process 13468 (sh).
Sep 3 13:08:20 2012KernelOut of Memory: Kill process 13094 (pppd) score 116 and children.
Sep 3 13:08:19 2012KernelOut of memory: Killed process 13474 (cut).
Sep 3 13:08:19 2012KernelOut of Memory: Kill process 13471 (sh) score 170 and children.
Sep 3 13:07:41 2012KernelOut of memory: Killed process 13473 (sh).
Sep 3 13:07:41 2012KernelOut of Memory: Kill process 13471 (sh) score 228 and children.
Sep 3 13:07:41 2012KernelOut of memory: Killed process 13472 (sh).
Sep 3 13:07:41 2012KernelOut of Memory: Kill process 13471 (sh) score 285 and children.
Sep 3 13:07:19 2012KernelOut of memory: Killed process 13466 (sh).
Sep 3 13:07:19 2012KernelOut of Memory: Kill process 13466 (sh) score 112 and children.
Sep 3 13:07:19 2012KernelOut of memory: Killed process 13467 (pptpd).
Sep 3 13:07:19 2012KernelOut of Memory: Kill process 13467 (pptpd) score 95 and children.
Sep 3 13:07:19 2012KernelOut of memory: Killed process 13461 (sleep).
Sep 3 13:07:19 2012KernelOut of Memory: Kill process 13461 (sleep) score 112 and children.
Sep 3 13:07:18 2012KernelOut of memory: Killed process 13457 (sleep).
Sep 3 13:07:18 2012KernelOut of Memory: Kill process 13457 (sleep) score 112 and children.
Sep 3 13:07:17 2012KernelOut of memory: Killed process 13463 (sh).
Sep 3 13:07:17 2012KernelOut of Memory: Kill process 13094 (pppd) score 117 and children.
Sep 3 13:07:16 2012KernelOut of memory: Killed process 13465 (pppd).
Sep 3 13:07:16 2012KernelOut of Memory: Kill process 13464 (pptpctrl) score 134 and children.
Sep 3 13:04:43 2012KernelOut of memory: Killed process 13459 (tar).
Sep 3 13:04:43 2012KernelOut of Memory: Kill process 13459 (tar) score 114 and children.
Sep 3 13:04:43 2012KernelOut of memory: Killed process 13460 (gzip).
Sep 3 13:04:43 2012KernelOut of Memory: Kill process 13459 (tar) score 172 and children.
Sep 3 13:04:03 2012KernelOut of memory: Killed process 13456 (cut).
Sep 3 13:04:03 2012KernelOut of Memory: Kill process 13453 (sh) score 171 and children.
Sep 3 13:04:03 2012KernelOut of memory: Killed process 13455 (grep).
Sep 3 13:04:03 2012KernelOut of Memory: Kill process 13453 (sh) score 229 and children.

I have no idea what would be causing this, the thing just seems to run out of memory and starts eating itself alive until its a brick.

Any ideas?

1 Accepted Solution

Accepted Solutions

Tom Watts
VIP Alumni
VIP Alumni

Hi Anythony, pppd is a point to point protocol daemon. The pptpctrl controls parts of the pptp such as ip addresses, etc.

Can you try to delete all PPTP users, disable the PPTP function, save it, reboot the router and reenable the server and add the users? If still receiving these log errors, may need to try to give the entire router a factory reset, but hopefully that is unavoidable with the above steps.

-Tom
Please rate helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

View solution in original post

3 Replies 3

Tom Watts
VIP Alumni
VIP Alumni

Hi Anythony, pppd is a point to point protocol daemon. The pptpctrl controls parts of the pptp such as ip addresses, etc.

Can you try to delete all PPTP users, disable the PPTP function, save it, reboot the router and reenable the server and add the users? If still receiving these log errors, may need to try to give the entire router a factory reset, but hopefully that is unavoidable with the above steps.

-Tom
Please rate helpful posts

-Tom Please mark answered for helpful posts http://blogs.cisco.com/smallbusiness/

Will give this a go, can test this again when I get back to work in a few days will update this then.

Thanks for the suggestions!

Marking this as corrected for now, have'nt had any issues since I've done this but like I said its prety sporadic.